Kinetic – G – Life Sciences - Americas is scheduled for maintenance:

From: Saturday, December 2, 5:00 PM Local Datacenter Time

To: Sunday, December 3, 11:00 AM Local Datacenter Time

There will be no impact to your data or application, however, during the window, your system may be offline for 45-90 minutes.

Please plan accordingly.

Kinetic for Life Sciences Cloud customers are scheduled for the major Educational Environment upgrade to 2023.1   

From: Wednesday, October 25, 10:00 AM Local Datacenter Time

To: Wednesday, October 25, 2:00 PM Local Datacenter Time

 You will not be able to access Educational Environment until the upgrade has been completed.

An all-clear message will be posted when the upgrade has been completed.

Kinetic – G – Life Sciences – Americas is scheduled for the 2023.1.10 update:

from: Thursday, August 24, 10:00 PM Central Time

to: Friday, August 25, 8:59 PM Central Time

The version of your Production system will determine which environment(s) will receive the 2023.1.10 update:

•             2022.1: the Validation Future (third) environment will be updated

to 2023.1.10

•             2023.1: all Kinetic environments will be updated to 2023.1.10 which include Production, Pilot, Validation Future (third), Validation Current (fourth), and Fifth (optional environment)

Note that your system will only be unavailable for a 60-minute window while it is being updated.

An all-clear message will be posted when the update has been completed. Please plan accordingly.

Thank you for your patience, this maintenance has been completed. 

Epicor Cloud and Development are currently working on an intermittent issue with kinetic forms only. If you are having these issues, we highly recommend using modern or classic until we resolve the issue.

After identifying the issue, we have applied a Global Fix allowing to login using Kinetic Interface without any issues.

All Kinetic for Life Sciences Cloud customers are scheduled for the major Third (Validation Future release) upgrade to 2023.1.3 starting Thursday, May 11, 12:00 PM – Friday, May 12, 8:59 PM Local Datacenter Time. Your Third system will be unavailable for during this time. An all-clear will be sent when the upgrade has been completed. Please plan accordingly. Refer to Kinetic for Life Sciences Cloud for additional dates and details.

Thank you for your patience, this update has been completed. 

Kinetic for Life Sciences Cloud customers on Production release 2021.1 are scheduled for the major 2022.1.11 upgrade to their Production Environment Friday, May 5, 10:00 PM – Sunday, May 7, 8:59 AM Local Datacenter Time. Your Production system will be unavailable for several hours during this time. An all-clear will be sent when the upgrade has been completed. Please plan accordingly. Refer to Kinetic for Life Sciences Cloud for additional dates and details.

Thank you for your patience, this update has been completed. 

Kinetic for Life Sciences Cloud customers on Production release 2021.1 are scheduled for the major 2022.1.11 upgrade to their Fourth (Validation Future) Environment Thursday, May 4, 10:00 PM – Friday, May 5, 8:59 PM Local Datacenter Time. Your Fourth system will be unavailable during this time. An all-clear will be sent when the upgrade has been completed. Please plan accordingly. Refer to Kinetic for Life Sciences Cloud for additional dates and details.

Thank you for your patience, this update has been completed. 

Kinetic – G - LSI maintenance to In-App has been extended until Friday, April 28, 8:00 AM Local Datacenter Time. Your In-App notification system will be unavailable during this window. Please plan accordingly. We apologize for the inconvenience.

Kinetic - G - LSI is scheduled for maintenance to In-App from Wednesday, April 26, 8:00 AM to Thursday, April 27, 8:00 AM Local Datacenter Time. There will be no impact to your data or application; however, your In-App notification system will be unavailable during this window. Please plan accordingly.

Thank you for your patience, this maintenance has been completed.