Kinetic - Canada

Kinetic (formerly Epicor ERP Cloud) Kinetic - Canada
 
[upcoming]

Kinetic - Canada on cadence customers are scheduled for the Major Production Upgrade to 2023.2.6:

         From:  Friday, December 8, 10:00 pm Local Datacenter Time
         To: Sunday, December 10, 8:00 am Local Datacenter Time

Your Production system will be unavailable for several hours during this time.

An all-clear message will be posted when the upgrade has been completed. Please plan accordingly.

Note: The upgrade does not apply to Flex Option customers who have deferred their upgrade.

ENVIRONMENT
Live/Production Upgrade
Kinetic (formerly Epicor ERP Cloud) Kinetic - Canada
 
[closed]

Kinetic - Canada on cadence customers are scheduled for the 2023.2.6 Pilot update on:

From: Tuesday, November 21, 05:00 PM Local Datacenter Time
To: Tuesday, November 21, 11:59 PM Local Datacenter Time

Your Pilot system will be unavailable for several hours during this time.

An all-clear message will be posted when the update has been completed.

*Testing is required before the Production Upgrade. Please plan accordingly.

Note: The update does not apply to Flex Option customers who have deferred their upgrade.

 

Scheduled Maintenance Complete

ENVIRONMENT
Pilot Update
Kinetic (formerly Epicor ERP Cloud) Kinetic - Canada
 
[closed]

Kinetic - Canada is scheduled for maintenance on:

From:  Saturday, November 18, 10:00 PM Local Datacenter Time
To:       Sunday, November 19, 04:00 AM Local Datacenter Time

A notification will be posted when the maintenance has been completed.

Please plan accordingly.

 
Scheduled maintenance completed.
 
Scheduled Maintenance Completed
ENVIRONMENT
Live/Production
Kinetic (formerly Epicor ERP Cloud) Kinetic - Canada
 
[closed]

The Kinetic Production Upgrade to 2023.2 scheduled for this weekend has been postponed ensuring your upgrade process runs smoothly.

It has been rescheduled to December 8-10.

We apologize for the inconvenience.

ENVIRONMENT
Live/Production
Kinetic (formerly Epicor ERP Cloud) Kinetic - Canada
 
[closed]

Epicor Kinetic - Canada is currently experiencing a disruption that is impacting a subset of Customers and you could be impacted by this issue.

All appropriate support teams are engaged in troubleshooting and restoring services as quickly as possible.

 
The Epicor Kinetic - Canada disruption has been resolved and teams are currently monitoring the issue. 
ENVIRONMENT
Production
Kinetic (formerly Epicor ERP Cloud) Kinetic - Canada
 
[closed]

Kinetic - Canada on cadence customers are scheduled for the 2023.2.5 Pilot update on:

From: Tuesday, October 31, 7:00 PM Local Datacenter Time
To: Wednesday, November 1, 5:00 AM Local Datacenter Time ​

Your Pilot system will be unavailable for several hours during this time.

An all-clear message will be posted when the update has been completed.

*The update does not apply to Flex Option customers who have deferred their upgrade.

 
Scheduled maintenance completed.
 

Scheduled Maintenance Complete

ENVIRONMENT
Pilot Update
Kinetic (formerly Epicor ERP Cloud) Kinetic - Canada
 
[closed]

Kinetic - Canada is scheduled for maintenance on:

From:  Saturday, October 21, 10:00 PM Local Datacenter Time
To:       Sunday, October 22, 04:00 AM Local Datacenter Time

A notification will be posted when the maintenance has been completed.

Please plan accordingly.

 
Scheduled Maintenance Completed
ENVIRONMENT
Live/Production
Kinetic (formerly Epicor ERP Cloud) Kinetic - Canada
 
[closed]

Kinetic - Canada on cadence customers are scheduled for a Major Pilot/Additional environment upgrade to 2023.2.3:

From:   Thursday, October 5, 10:00 PM Local Datacenter Time
To:        Saturday, October 7, 11:59 AM Local Datacenter Time

Your system will only be unavailable for a 60-minute window while it is updated.

An all-clear message will be posted when the upgrade has been completed. Testing is optional.

Note: The upgrade does not apply to Flex Option customers who have deferred their upgrade.

 

Scheduled Maintenance Complete

ENVIRONMENT
Pilot/Additional Upgrade
Kinetic (formerly Epicor ERP Cloud) Kinetic - Canada
 
[closed]

Kinetic - Canada is scheduled for maintenance on Saturday, September 16, 10:00 PM to Sunday, September 17, 4:00 AM Local Datacenter Time. A notification will be posted when the maintenance has been completed. Please plan accordingly.

 

Thank you for your patience, this maintenance has been completed. 

ENVIRONMENT
Live/Production
Kinetic (formerly Epicor ERP Cloud) Kinetic - Canada
 
[closed]

Kinetic - Canada Flex option #2 customers that chose to defer their upgrade are scheduled for their major Production upgrade to 2023.1.10:

        From:  Friday, August 25, 10:00 PM Local Datacenter Time
        To:  Sunday, August 27, 8:59 AM Local Datacenter Time

Note that your system will only be unavailable while Epicor performs your upgrade.

An all-clear message will be posted when the upgrade has been completed.

Please plan accordingly.

Note: The upgrade only applies to Flex customers who have deferred their upgrade on this date.

 

Thank you for your patience, this maintenance has been completed. 

ENVIRONMENT
Live/Production