Kinetic - Singapore on cadence customers are scheduled for the Major Production Upgrade to 2023.2.6:

         From:  Friday, December 8, 10:00 pm Local Datacenter Time
         To: Sunday, December 10, 8:00 am Local Datacenter Time

Your Production system will be unavailable for several hours during this time.

An all-clear message will be posted when the upgrade has been completed. Please plan accordingly.

Note: The upgrade does not apply to Flex Option customers who have deferred their upgrade.

Kinetic - Singapore on cadence customers are scheduled for the 2023.2.6 Pilot update on:

From: Tuesday, November 21, 05:00 PM Local Datacenter Time
To: Tuesday, November 21, 11:59 PM Local Datacenter Time

Your Pilot system will be unavailable for several hours during this time.

An all-clear message will be posted when the update has been completed.

*Testing is required before the Production Upgrade. Please plan accordingly.

Note: The update does not apply to Flex Option customers who have deferred their upgrade.

Scheduled Maintenance Complete

Kinetic - Singapore is scheduled for maintenance on:

From:  Saturday, November 18, 10:00 PM Local Datacenter Time
To:       Sunday, November 19, 04:00 AM Local Datacenter Time

A notification will be posted when the maintenance has been completed.

Please plan accordingly.

Epicor Kinetic - Singapore will undergo a 1 hour maintenance this Saturday, November 11 at 10:00 PM Local Datacenter Time. 

Please plan accordingly. 

Scheduled Maintenance Complete

The Kinetic Production Upgrade to 2023.2 scheduled for this weekend has been postponed ensuring your upgrade process runs smoothly. It has been rescheduled to December 8-10.

We apologize for the inconvenience.

Kinetic - Singapore on cadence customers are scheduled for the 2023.2.5 Pilot update on:

From: Tuesday, October 31, 7:00 PM Local Datacenter Time
To: Wednesday, November 1, 5:00 AM Local Datacenter Time ​

Your Pilot system will be unavailable for several hours during this time.

An all-clear message will be posted when the update has been completed.

*The update does not apply to Flex Option customers who have deferred their upgrade.

Scheduled Maintenance Complete

Kinetic - Singapore is scheduled for maintenance on:

From:  Saturday, October 21, 10:00 PM Local Datacenter Time
To:       Sunday, October 22, 04:00 AM Local Datacenter Time

A notification will be posted when the maintenance has been completed.

Please plan accordingly.

Kinetic - Singapore on cadence customers are scheduled for a Major Pilot/Additional environment upgrade to 2023.2.3:

From:   Thursday, October 5, 10:00 PM Local Datacenter Time
To:        Saturday, October 7, 11:59 AM Local Datacenter Time

Your system will only be unavailable for a 60-minute window while it is updated.

An all-clear message will be posted when the upgrade has been completed. Testing is optional.

Note: The upgrade does not apply to Flex Option customers who have deferred their upgrade.

Thank you for your patience, this maintenance has been completed. 

Kinetic - Singapore is scheduled for maintenance on Saturday, September 16, 10:00 PM to Sunday, September 17, 4:00 AM Local Datacenter Time. A notification will be posted when the maintenance has been completed. Please plan accordingly.

Kinetic - Singapore Flex option #2 customers that chose to defer their upgrade are scheduled for their major Production upgrade to 2023.1.10:

        From:  Friday, August 25, 10:00 PM Local Datacenter Time
        To:  Sunday, August 27, 8:59 AM Local Datacenter Time

Note that your system will only be unavailable while Epicor performs your upgrade.

An all-clear message will be posted when the upgrade has been completed.

Please plan accordingly.

Note: The upgrade only applies to Flex customers who have deferred their upgrade on this date.

Scheduled Maintenance Complete