Propello - Americas
Resolved: Services have been restored.
Epicor is aware of the ongoing issue with our Epicor advice support line. Teams are actively working on a resolution to restore the advice line as quickly as possible. In the meantime, if you have a need to contact the support team, please use the chat support or log a case via the EpicCare Customer Portal.
Epicor is aware of the ongoing issue with our Epicor advice support line. Teams are actively working on a resolution to restore the advice line as quickly as possible. In the meantime, if you have a need to contact the support team, please use the chat support or log a case via the EpicCare Customer Portal.
Epicor is aware of the ongoing issue with Propello chat support at this time. Teams are actively working on a resolution to restore the chat service as quickly as possible. In the meantime, if you have a need to contact the Eagle support team, please call the Epicor advice support line or a case via the EpicCare Customer Portal.
Chat services for support have been restored.
Epicor is aware of the ongoing issue with Propello chat support at this time. Teams are actively working on a resolution to restore the chat service as quickly as possible. In the meantime, if you have a need to contact the Propello support team, please call into the Epicor advice support line.
Epicor is aware that some Propello customers are impacted by a service issue with connecting to support via chat. The appropriate teams are looking into a resolution.
Epicor - Propello is still experiencing a disruption with our chat support. We are aware of the issue and the appropriate teams are looking into a resolution.
Epicor - Propello is still experiencing a disruption with our chat support. We are aware of the issue and are currently trying to resolve. An update will be provided in an hour or sooner.
Epicor - Propello chat support is still experiencing an issue. Teams are working to restore service.
Epicor - Propello is still experiencing a disruption with our chat support. We are aware of the issue and are currently trying to resolve.
Epicor - Propello is still experiencing an issue with chat support; Telecommunications team has restored the majority of the affected servers and will resume work in the morning, to develop a plan to restore the service.
A work around has been implemented
Propello - Americas is scheduled for an upgrade to 2021.2 SP2 during a 4-hour window beginning Tuesday, September 14, 2021 at 10:00 PM Central Time and will be completed by Wednesday, September 15, 2021 at 02:00 AM Central Time. Note that your system may be unavailable during the upgrade. Please plan accordingly.
Propello - Americas is scheduled for an upgrade to 2021.2 SP1 120.6.15.5613 (GA) during an 4-hour window beginning Tuesday, August318, 2021 at 10:00 PM Central Time and will be completed by Wednesday, September 1, 2021 at 2:00 AM Central Time.
Note that your system may be unavailable during the upgrade. Please plan accordingly.
Propello - Americas is scheduled for an upgrade to 2021.2 SP1 during an 2-hour window beginning Wednesday, August 18, 2021 at 10:00 PM Central Time and will be completed by Wednesday, August 18, 2021 at 11:59 PM Central Time. Note that your system may be unavailable during the upgrade. Please plan accordingly.
Epicor Propello - Americas is scheduled for an upgrade on Tuesday, July 20, 2021 10:00:00 PM CDT for approximately 1h 59m. Note that your system will be unavailable during the upgrade. Please plan accordingly.