Epicor's Prophet 21 Private Cloud - Americas is scheduled for maintenance on Saturday, December 16, 2023 8:00:00 PM CST for approximately 2h. A notification will be sent when the maintenance has been completed. Please plan accordingly.

Epicor Prophet 21 Cloud - Americas is scheduled for the Major Play/Pilot upgrade to 2023.2 on:

From:  Tuesday, November 28, 7:00 PM Local Datacenter Time
To: Wednesday, November 29, 6:00 AM Local Datacenter Time

Your system will be unavailable for several hours during this time, so please plan accordingly.

An all-clear message will be posted when the upgrade has been completed.

Testing is required before the Production upgrade.

Note: This does not apply to customers who submit Flex requests.

The scheduled Play/Pilot upgrade to 2023.2 has been completed. 

Testing is required before the Production upgrade.

Important update: Your Prophet 21 API URL will NOT change.  All URLs will stay the same.

Current API URL:     https://companyname-api.epicordistribution.com

Epicor Prophet 21 Cloud - Canada is scheduled for the Major Play/Pilot upgrade to 2023.2 on:

From:  Tuesday, November 28, 7:00 PM Local Datacenter Time
To: Wednesday, November 29, 6:00 AM Local Datacenter Time

Your system will be unavailable for several hours during this time, so please plan accordingly.

An all-clear message will be posted when the upgrade has been completed.

Testing is required before the Production upgrade.

Note: This does not apply to customers who submit Flex requests.

The scheduled Play/Pilot upgrade to 2023.2 has been completed. 

Testing is required before the Production upgrade.

Important update: Your Prophet 21 API URL will NOT change.  All URLs will stay the same.

Current API URL:     https://companyname-api.epicordistribution.com

Epicor Prophet 21 Cloud - UK is now scheduled for the Major Play/Pilot upgrade to 2023.2 on:

From:  Tuesday, November 28, 7:00 PM Local Datacenter Time
To: Wednesday, November 29, 6:00 AM Local Datacenter Time

Your system will be unavailable for several hours during this time, so please plan accordingly.

An all-clear message will be posted when the upgrade has been completed.

Testing is required before the Production upgrade.

Note: This does not apply to customers who submit Flex requests.

The scheduled Play/Pilot upgrade to 2023.2 has been completed. 

Testing is required before the Production upgrade.

Important update: Your Prophet 21 API URL will NOT change.  All URLs will stay the same.

Current API URL:     https://companyname-api.epicordistribution.com

Epicor Prophet 21 Cloud - Australia is scheduled for the Major Play/Pilot upgrade to 2023.2 on:

From:  Tuesday, November 28, 10:00 PM Local Datacenter Time
To: Wednesday, November 29, 6:00 AM Local Datacenter Time

Your system will be unavailable for several hours during this time, so please plan accordingly.

An all-clear message will be posted when the upgrade has been completed.

Testing is required before the Production upgrade.

Note: This does not apply to customers who submit Flex requests.

The scheduled Play/Pilot upgrade to 2023.2 has been completed. 

Testing is required before the Production upgrade.

Important update: Your Prophet 21 API URL will NOT change.  All URLs will stay the same.

Current API URL:     https://companyname-api.epicordistribution.com

Epicor Prophet 21 Cloud - Americas is scheduled for the Production update to 2023.1.5058:

From: Tuesday, November 21, 10:00 PM Local Datacenter Time
To: Wednesday, November 22, 4:00 AM Local Datacenter Time

Your Production system will be unavailable for a 60-minute window while it is being updated.

An all-clear message will be posted when the update has been completed. Please plan accordingly.

Note: The Production update only applies to customers who have opted into Prophet 21 monthly updates. This is last 2023.1 Update that will be made available. 

Epicor Prophet 21 Cloud - Canada is scheduled for the Production update to 2023.1.5058:

From: Tuesday, November 21, 10:00 PM Local Datacenter Time
To: Wednesday, November 22, 4:00 AM Local Datacenter Time

Your Production system will be unavailable for a 60-minute window while it is being updated.

An all-clear message will be posted when the update has been completed. Please plan accordingly.

Note: The Production update only applies to customers who have opted into Prophet 21 monthly updates. This is last 2023.1 Update that will be made available. 

Scheduled Maintenance Complete

Epicor Prophet 21 Cloud - UK is scheduled for the Production update to 2023.1.5058:

From: Tuesday, November 21, 10:00 PM Local Datacenter Time
To: Wednesday, November 22, 4:00 AM Local Datacenter Time

Your Production system will be unavailable for a 60-minute window while it is being updated.

An all-clear message will be posted when the update has been completed. Please plan accordingly.

Note: The Production update only applies to customers who have opted into Prophet 21 monthly updates. This is last 2023.1 Update that will be made available. 

Epicor Prophet 21 Cloud - Australia is scheduled for the Production update to 2023.1.5058:

From: Tuesday, November 21, 10:00 PM Local Datacenter Time
To: Wednesday, November 22, 4:00 AM Local Datacenter Time

Your Production system will be unavailable for a 60-minute window while it is being updated.

An all-clear message will be posted when the update has been completed. Please plan accordingly.

Note: The Production update only applies to customers who have opted into Prophet 21 monthly updates. This is last 2023.1 Update that will be made available. 

Scheduled Maintenance Complete

Prophet 21 - Americas is scheduled for maintenance on:

From:  Saturday, November 18, 11:59 PM Central Time
To:       Sunday, November 19, 04:00 AM Central Time

A notification will be posted when the maintenance has been completed.

Please plan accordingly.