BisTrack Private Cloud - UK
The TLS change deployed by the BisTrack hosting team last night is causing printing problems for some customers.
The BisTrack hosting team is aware of this unexpected outcome, we are actively rolling the change back on all systems now. We will send another update when the change is fully reversed.
Rollback complete. Changes fully reversed.
Epicor is currently experiencing a disruption with our BisTrack, LumberTrack, Vision, Eagle retail and WMS service. All appropriate parties are engaged to determine the root cause and are working to fully restore functionality.
The disruption with our BisTrack, LumberTrack, Vision, Eagle retail and WMS service has been resolved.
In an effort to provide a more secure and speedier hosted solution the Epicor hosting will be upgrading our hosting firewalls on Saturday Feb 5th From 10pm to 2 am CT. During this maintenance window we expect intermittent network connectivity.
Maintenance has been completed.
Epicor's Bistrack is observing a network outage. We are investigating to resolve.
The issue is now resolved and the appropriate teams are currently monitoring the issue.
Epicor's Bistrack, LumberTrack, Vision and WMS is experiencing a network outage. We are investigating to resolve.
The issue is now resolved and the appropriate teams are currently monitoring the issue.
Epicor BisTrack Private Cloud - UK is scheduled for maintenance on Thursday, October 21, 2021 at 09:00:00 PM Local Server Time. All servers will be back online prior to the start of their business day. A notification will be sent when the maintenance has been completed. Please plan accordingly.
Epicor BisTrack, LumberTrack, Vision - Americas & BisTrack Private Cloud - UK is scheduled for maintenance on Thursday, October 7, 2021 10:00:00 PM CDT for approximately 10m. A notification will be sent when the maintenance has been completed. Please plan accordingly.
Customer's Impacted: Buck Building Supply, Brunsell Bros., Barry County Lumber, Best Block, Buena Tool Co., Complete Builders Suppliers, City Lumber, CMH Services, Frensco, Floors Inc., Foley Fuel, Gouldard Building Supply, Gillies Lumber, Grandor, GMA Supply, Haven Building Products, Huff Lumber, Holland South West inc., Idaho Fence Supply, Jacobson and Gernier, Janco inc., Janquet Lumber, Larsen Brothers, Long Barn, Morse Lumber, Mckinnon Timber Mart, OK Lumber, Bistrack Shared SQL - PST, BTS Shared Sandbox, Seattle Cedar Supply, Siwek Lumber - Minneapolis, Siwek Lumber - Jordan, Sider Lumber, Superior Mouldings, Supply Patriot, Santee Supply, Fireplace and Patioplace, Greer, The Moulding Co, Vassar Building Center, WoodCrafters, Whiz Q Stone, Western Roofing, Yates Building Supply
Epicor is currently experiencing connectivity issues with our Epicor BisTrack, LumberTrack, Vision services. All appropriate parties are engaged and investigating the issue.
The Epicor team investigated the issue and believe it is now resolved. All connectivity to BisTrack, LumberTrack, and Vision services are fully restored.
Currently there is a network area outages impacting Epicors BisTrack, LumberTrack, Vision, Eagle services.
Services are now restored. Please note this was an external network issue affecting the U.S. North East area.