Kinetic - Germany
Kinetic - Germany on cadence customers are scheduled for the Major Production Upgrade to 2023.2.6:
From: Friday, December 8, 10:00 pm Local Datacenter Time
To: Sunday, December 10, 8:00 am Local Datacenter Time
Your Production system will be unavailable for several hours during this time.
An all-clear message will be posted when the upgrade has been completed. Please plan accordingly.
Note: The upgrade does not apply to Flex Option customers who have deferred their upgrade.
Kinetic - Germany on cadence customers are scheduled for the 2023.2.6 Pilot update on:
From: Tuesday, November 21, 05:00 PM Local Datacenter Time
To: Tuesday, November 21, 11:59 PM Local Datacenter Time
Your Pilot system will be unavailable for several hours during this time.
An all-clear message will be posted when the update has been completed.
*Testing is required before the Production Upgrade. Please plan accordingly.
Note: The update does not apply to Flex Option customers who have deferred their upgrade.
Scheduled Maintenance Complete
Epicor Kinetic - Germany Service Issue has been resolved and we apologize for the inconvenience.
Kinetic - Germany is scheduled for maintenance on:
From: Saturday, November 18, 10:00 PM Local Datacenter Time
To: Sunday, November 19, 04:00 AM Local Datacenter Time
A notification will be posted when the maintenance has been completed.
Please plan accordingly.
The Kinetic Production Upgrade to 2023.2 scheduled for this weekend has been postponed ensuring your upgrade process runs smoothly. It has been rescheduled to December 8-10.
We apologize for the inconvenience.
Kinetic - Germany on cadence customers are scheduled for the 2023.2.5 Pilot update on:
From: Tuesday, October 31, 7:00 PM Local Datacenter Time
To: Wednesday, November 1, 5:00 AM Local Datacenter Time
Your Pilot system will be unavailable for several hours during this time.
An all-clear message will be posted when the update has been completed.
*The update does not apply to Flex Option customers who have deferred their upgrade.
Thank you for your patience, this maintenance has been completed.
Kinetic - Germany is scheduled for maintenance on:
From: Saturday, October 21, 10:00 PM Local Datacenter Time
To: Sunday, October 22, 04:00 AM Local Datacenter Time
A notification will be posted when the maintenance has been completed.
Please plan accordingly.
Kinetic - Germany on cadence customers are scheduled for a Major Pilot/Additional environment upgrade to 2023.2.3:
From: Thursday, October 5, 10:00 PM Local Datacenter Time
To: Saturday, October 7, 11:59 AM Local Datacenter Time
Your system will only be unavailable for a 60-minute window while it is updated.
An all-clear message will be posted when the upgrade has been completed. Testing is optional.
Note: The upgrade does not apply to Flex Option customers who have deferred their upgrade.
Thank you for your patience, this maintenance has been completed.
Epicor is experiencing an issue with Kinetic Pilot and Additional Instances in Germany. The appropriate teams are working to resolve this issue and we'll provide an update once it has been resolved.
The Kinetic Pilot and Additional Instances service issue has been resolved and teams are currently monitoring the issue.
Kinetic - Germany is scheduled for maintenance on Saturday, September 16, 10:00 PM to Sunday, September 17, 4:00 AM Local Datacenter Time. A notification will be posted when the maintenance has been completed. Please plan accordingly.