Kinetic - MT/Express is scheduled for maintenance on:

From:  Saturday, November 18, 10:00 PM Local Datacenter Time
To:       Sunday, November 19, 04:00 AM Local Datacenter Time

A notification will be posted when the maintenance has been completed.

Please plan accordingly.

Kinetic - MT/Express on cadence customers are scheduled for the Major Production Update to 2023.2.5:

From: Saturday, November 18, 10:00 PM Local Datacenter Time
To:      Sunday, November 19, 8:00 AM Local Datacenter Time

Your Production system will be unavailable for several hours during this time.

An all-clear message will be posted when the Update has been completed. Please plan accordingly.

Scheduled Maintenance Complete

Kinetic - MT/Express on cadence customers are scheduled for the 2023.2.6 Pilot Update to:

From:  Tuesday, November 14, 10:00 PM Local Datacenter Time
To: Wednesday, November 15, 6:00 AM Local Datacenter Time

Your Pilot system will be unavailable for several hours during this time

An all-clear message will be posted when the Update has been completed. Testing is optional.

Epicor's Kinetic – Multi Tenant is currently experiencing a disruption that is impacting a subset of Customers and you could be impacted by this issue. The disruption is impacting PILOT systems only, and no impact for PRODUCTION systems.

All appropriate support teams are engaged in troubleshooting and restoring services as quickly as possible. This might have an impact on PILOT update already scheduled for this region, and we will keep you posted accordingly.

The server is back online and the update has started. However, there are few maintenance task which are ongoing,  An update will be provided soon.  

Kinetic - Multi Tenant Service Issue has been resolved and we apologize for the inconvenience.

The Kinetic Production Update to 2023.2.5 for this weekend has been postponed giving our team time to correct performance issues identified during our quality assurance process.

Thanks for your understanding and patience as we work to ensure the quality of Kinetic meets your expectations.

The Pilot update has been rescheduled for November 14, followed by the Production update for November 18-19.

Kinetic - MT/Express is scheduled for maintenance on:

From:  Saturday, October 21, 10:00 PM Local Datacenter Time
To:       Sunday, October 22, 04:00 AM Local Datacenter Time

A notification will be posted when the maintenance has been completed.

Please plan accordingly.

Kinetic - MT/Express on cadence customers are scheduled for the Major Production Upgrade to 2023.2.4

From: Friday, October 20, 10:00 PM Local Datacenter Time
To:    Saturday, October 21, 9:00 PM Local Datacenter Time

Your Production system will be unavailable for several hours during this time.

An all-clear message will be posted when the upgrade has been completed. Please plan accordingly.

Note: The upgrade does not apply to Flex Option customers who have deferred their upgrade.

Thank you for your patience, this maintenance has been completed. 

Kinetic - MT/Express on cadence customers are scheduled for the 2023.2.4 Pilot Update on:

From:  Tuesday, October 17, 10:00 PM Local Datacenter Time
To:  Wednesday, October 18, 8:00 AM Local Datacenter Time

Note that your pilot system will be unavailable for several hours during this time.

An all-clear message will be posted when the update has been completed. 

*The update does not apply to Flex Option customers who have deferred their upgrade.

Scheduled Maintenance Complete

A subset of customer are having printing issues within MT/Express in Americas. The proper teams are looking into a resolution. 

Printing issues have been resolved

Kinetic - MT/Express on cadence customers are scheduled for a Major Pilot/Additional environment upgrade to 2023.2.2:

From: Thursday, September 21, 10:00 PM Local Datacenter Time
To: Friday, September 22, 11:59 PM Local Datacenter Time

Your system will only be unavailable while Epicor performs your upgrade.

Scheduled Maintenance Complete